Problem opening QCAD pro

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astridoa
Newbie Member
Posts: 5
Joined: Fri Jan 30, 2015 5:17 pm

Problem opening QCAD pro

Post by astridoa » Fri Jan 30, 2015 5:20 pm

Hi!

I just bought and downloaded QCAD pro for mac (Yosemite), I need to open and work on a DWG file; a layered map I need to work on and export for publication.
However, I cannot open the file with the pro version. Odd since I had no problem opening the file with the QCAD free version...

I have tried to reboot my computer, and tried on my stationary and macbook.

Any idea how to make it work?

Thanks!
Astrid

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andrew
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Posts: 9036
Joined: Fri Mar 30, 2007 6:07 am

Re: Problem opening QCAD pro

Post by andrew » Fri Jan 30, 2015 5:27 pm

Please submit (attach or e-mail) the drawing file for testing, so we can help efficiently. Thanks.

astridoa
Newbie Member
Posts: 5
Joined: Fri Jan 30, 2015 5:17 pm

Re: Problem opening QCAD pro

Post by astridoa » Fri Jan 30, 2015 5:52 pm

Thanks, the drawing file is very large, 20 MB....

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andrew
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Joined: Fri Mar 30, 2007 6:07 am

Re: Problem opening QCAD pro

Post by andrew » Fri Jan 30, 2015 5:58 pm

OK. I'll post you a link to a shared folder on our Google Drive you can use to upload.

Can it be that the trial version you previously had was a different version of QCAD? I'm trying to find out if there was a problem introduced in a more recent QCAD version.

astridoa
Newbie Member
Posts: 5
Joined: Fri Jan 30, 2015 5:17 pm

Re: Problem opening QCAD pro

Post by astridoa » Fri Jan 30, 2015 6:00 pm

Both versions were downloaded today, both are 3.7.7

astridoa
Newbie Member
Posts: 5
Joined: Fri Jan 30, 2015 5:17 pm

Re: Problem opening QCAD pro

Post by astridoa » Wed Feb 04, 2015 7:43 am

Dear QCAD crew, thank you for efficiency,the problem was solved, the 20MB file was very very slow in charging, that was the problem.

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