Part of Plot Cropped on HP 5550 Laserjet

[BarryW]

Hi Folks,
Using QCAD 3.12.6, on Windows 10:

I am currently converting many a3 sized drawings from DrafixCAD and Autosketch.
All the drawings print correctly from Autosketch, on my HP 5550 Laser printer.

A converted drawing, which shows up correctly in QCAD Print Preview, is printing with the bottom edge, and right edge missing about 10mm.

The offsets are set to zero, and the scale is set to 1-1.
Comparison by measuring an identical print from Autosketch shows that the QCAD print is about 4-5% oversize, relative to the top left of the drawing.

I wonder if anyone with an HP 5550 Laserjet can confirm this behaviour, or can suggest any reason why the print is not what appears on the Preview.

Thanks for any assistance,
Barry.

[andrew]

Please refer to our printing tutorial first at:
viewtopic.php?f=47&t=3317

If you cannot solve the problem, please attach your drawing if possible. Thanks.

[BarryW]

Andrew-
Thank You for that guidance, which I have read several times...

More investigation shows that the print is not oversize but offset.
I find that I can get a correct plot by applying a -0.15" x offset, and +0.15 y offset. This gives a good paper output, but the preview looks odd, with the top border outside the blue line.

I am fairly sure that the problem was not present last year, as I printed a3 on the 5550 many times, so it's either me changing to Windows 10, or the more recent versions of QCAD that are at fault.

thanks,
Barry.

[andrew]

You can check if the problem is on the QCAD side by exporting to PDF. PDF export uses the exact same code and logic as printing. Again, please attach the drawing file if the problem persists. Thanks.

[BarryW]

Andrew,
A quick check of your suggestion :

(With no offsets applied)
Making a PDF of the drawing - Looks correct on screen, and prints correct.
Printing the DXF straight from QCAD - Looks correct on screen, but right borderline and bottom borderline missing.

Holding both prints on top of one another against a window, I see the top left corners align with one another, but the bottom right of the qcad print has expanded by about x=9mm and y =7mm as near as I can measure with a ruler.
Barry.

[BarryW]

Andrew,
More news:
I loaded the DXF into my old window 7 laptop, running QCAD 3 12 6, and it prints perfect !
Another reason to avoid Windows 10 ,

best wishes
Barry.