[solved] Missing icons on the layer list
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Attach drawing files and screenshots.
Post one question per topic.
[solved] Missing icons on the layer list
Hey, my layer list just isn't working properly. There is supposed to be an eyeball and a lock icon on each layer. Its missing on my PC. Strangely enough, if I click around on the empty space, I can change the layer visibility if I click on the right spot. So it's almost as if the icons are present, but not being rendered.
Please help.
Windows 10 Enterprise, Intel i5, 16GB RAM
Version: 3.16.4.0 (3.16.4)
Internet: QCAD.org
Build Date: Jan 2 2017
Revision: b777965
Qt Version: 5.5.1
Architecture: x86_64
Compiler: MSVC++ 12.0 (2013)
Please help.
Windows 10 Enterprise, Intel i5, 16GB RAM
Version: 3.16.4.0 (3.16.4)
Internet: QCAD.org
Build Date: Jan 2 2017
Revision: b777965
Qt Version: 5.5.1
Architecture: x86_64
Compiler: MSVC++ 12.0 (2013)
Re: Missing icons on the layer list
Unfortunately, I cannot reproduce the problem here and we didn't have any similar reports so far.
Can you please try to re-install QCAD Professional?
Can you please try to re-install QCAD Professional?
Re: Missing icons on the layer list
I have uninstalled and reinstalled QCAD and I'm STILL having this problem. This makes it very hard to use. Please let me know how to fix this.
This is the latest version I can use:
Version:
3.16.7.0 (3.16.7)
Internet:
QCAD.org
Build Date:
Mar 21 2017
Revision:
5a6d77a
Qt Version:
5.5.1
Architecture:
x86_64
Compiler:
MSVC++ 12.0 (2013)
This is the latest version I can use:
Version:
3.16.7.0 (3.16.7)
Internet:
QCAD.org
Build Date:
Mar 21 2017
Revision:
5a6d77a
Qt Version:
5.5.1
Architecture:
x86_64
Compiler:
MSVC++ 12.0 (2013)
Re: Missing icons on the layer list
A few general questions:
- Does it happen on both themes (default and dark)?
Have you tried renaming your QCAD profile, restarting QCAD and seeing if it still happens?
Did you recently update your display driver?
Len
QCAD Pro
QCAD Pro
Re: Missing icons on the layer list
I've done all that and more, including uninstalling other QT programs on my system. The icons remain forever hidden.
I paid full price for this software. I expect it to work.
I paid full price for this software. I expect it to work.
Re: Missing icons on the layer list
We were immediately on board to help you - but you disappeared for 10 month! We can't help you without a fair collaboration!dhowland wrote:I paid full price for this software. I expect it to work.
Back to the issue.
Did you use for the installation the .msi or the .zip packet?
Your System is a 32 Bit Win 10?
Work smart, not hard: QCad Pro
Win10/64, QcadPro, QcadCam version: Current.
If a thread is considered as "solved" please change the title of the first post to "[solved] Title..."
Win10/64, QcadPro, QcadCam version: Current.
If a thread is considered as "solved" please change the title of the first post to "[solved] Title..."
Re: Missing icons on the layer list
Please proceed as follows:
- Uninstall QCAD.
- Make sure that there is NOTHING left under your installation directory (e.g. C:\Program Files\QCAD). If the directory is still there, delete it.
- Install QCAD from scratch.
- Uninstall QCAD.
- Make sure that there is NOTHING left under your installation directory (e.g. C:\Program Files\QCAD). If the directory is still there, delete it.
- Install QCAD from scratch.
If the above does not work, I'm afraid this would be a problem unique to your particular installation of Windows / QCAD. Please contact me for a refund.I paid full price for this software. I expect it to work.
Re: Missing icons on the layer list
I didn't know anyone had responded. I assumed I would be auto-subscribed to topics that I started.Husky wrote: We were immediately on board to help you - but you disappeared for 10 month! We can't help you without a fair collaboration!
Do they even make 32-bit Windows 10? My system is a standard 64-bit install of Windows 10 Enterprise. Nothing out of the ordinary about it.Husky wrote: Did you use for the installation the .msi or the .zip packet?
Your System is a 32 Bit Win 10?
I have three install packages, it seems I am unable to get any others, because I bought it more than a year ago (???)
qcad-3.13.1-pro-win64-installer.exe
qcad-3.16.4-pro-win64-installer.msi
qcad-3.16.7-pro-win64-installer.msi
All have the same issue. I would gladly try the 32-bit versions of QCAD, but I don't have those installers. Is there any way to get them?
Re: Missing icons on the layer list
I definitely did that, several times. I also just tried the latest trial versions in 32 and 64 bit. Both had the issue.andrew wrote:Please proceed as follows:
- Uninstall QCAD.
- Make sure that there is NOTHING left under your installation directory (e.g. C:\Program Files\QCAD). If the directory is still there, delete it.
- Install QCAD from scratch.
This is not a problem unique to my particular PC, this is a problem with the way QCAD uses QT, specifically qtsvg.andrew wrote: If the above does not work, I'm afraid this would be a problem unique to your particular installation of Windows / QCAD. Please contact me for a refund.
I have the same problem in both layer list and block list, and behold my Library Browser: I'm looking at the source now. My best guess is that one of the many other open source programs I have installed have used a version of QT that is interfering with the SVG rendering.
Re: Missing icons on the layer list
QCAD is a self-contained package. It comes with all the libraries and plugins required to run it (including Qt). All libraries are installed into the QCAD application folder, not system wide. However, if other Qt plugins are found that are installed system-wide, QCAD might try to load those.dhowland wrote:I'm looking at the source now. My best guess is that one of the many other open source programs I have installed have used a version of QT that is interfering with the SVG rendering.
Here's what you can do to debug (if you are comfortable using a command line prompt):
Code: Select all
cd c:\Program Files\QCAD
set QT_DEBUG_PLUGINS=1
qcad.exe 2>%HOMEPATH%\Desktop\log.txt
Re: Missing icons on the layer list
QT_PLUGIN_DEBUG didn't produce any output.
However I finally found the program that was interfering with QT. It was OpenShot. It set QT_PLUGIN_PATH in the environment.
I was going to recommend that QCAD always open plug-ins from it's own install, however according to the QT5 documentation:
However I finally found the program that was interfering with QT. It was OpenShot. It set QT_PLUGIN_PATH in the environment.
I was going to recommend that QCAD always open plug-ins from it's own install, however according to the QT5 documentation:
Therefore I will consider it a bug in OpenShot and report it with them.Note: QT_PLUGIN_PATH should not be exported as a system-wide environment variable since it can interfere with other Qt installations.
Re: Missing icons on the layer list
OK. Does unsetting QT_PLUGIN_PATH solve the issue with the icons?
Re: Missing icons on the layer list
Yes.
At least one person has already complained to them about this issue: https://github.com/OpenShot/openshot-qt/issues/239
At least one person has already complained to them about this issue: https://github.com/OpenShot/openshot-qt/issues/239