QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

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stav
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Posts: 4
Joined: Wed Dec 20, 2017 3:48 pm

QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by stav » Wed Dec 20, 2017 4:29 pm

Clicking on existing drawing starts QCAD normally. Any attempt to add a layer or create a new file is causing the QCAD to crash.

When starting the QCAD itself the process crashing immediately after some modules loading and CheckForUpdates.

Starting via command prompt:
/Applications/QCAD-Pro.app/Contents/MacOS/QCAD-Pro -enable-script-debugger
QCAD version 3.19.1
16:56:10: Debug: RDwgPlugin::init
16:56:10: Debug: RDxfPlugin::init
16:56:10: Debug: RHelpPlugin::init
16:56:10: Debug: RPolygonPlugin::init
16:56:10: Debug: RProScriptsPlugin::init
16:56:10: Debug: RTriangulationPlugin::init
Warning: RScriptHandlerEcma::RScriptHandlerEcma: script debugger enabled! Not recommended.
Warning: RScriptHandlerEcma::RScriptHandlerEcma: script debugger enabled! Not recommended.
16:56:14: Debug: RPluginBase: postInit: "DWG"
16:56:14: Debug: RPluginBase: postInit: "POLYGON"
16:56:14: Debug: RPluginBase: postInit: "PROTOOLS"
16:56:14: Debug: RPluginBase: postInit: "TRIANGULATION"
Segmentation fault: 11

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andrew
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Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by andrew » Wed Dec 20, 2017 4:33 pm

Can you start it without -enable-script-debugger?

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andrew
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Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by andrew » Wed Dec 20, 2017 4:36 pm

In any case, please try to reset your configuration as follows:
- Terminate QCAD
- Open a Finder window.
- Choose menu Go > Go to Folder...
- Enter ~/.config/QCAD and click Go.
- You should now see the file QCAD3.ini.
- Move that file to your Desktop.
- Restart QCAD

- Please attach your file QCAD3.ini from your Desktop, so we can look into possible causes of the problem.

stav
Newbie Member
Posts: 4
Joined: Wed Dec 20, 2017 3:48 pm

Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by stav » Wed Dec 20, 2017 7:08 pm

andrew wrote:Can you start it without -enable-script-debugger?
Negative.
Same result.

stav
Newbie Member
Posts: 4
Joined: Wed Dec 20, 2017 3:48 pm

Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by stav » Wed Dec 20, 2017 7:28 pm

andrew wrote:In any case, please try to reset your configuration as follows:
- Terminate QCAD
- Open a Finder window.
- Choose menu Go > Go to Folder...
- Enter ~/.config/QCAD and click Go.
- You should now see the file QCAD3.ini.
- Move that file to your Desktop.
- Restart QCAD

- Please attach your file QCAD3.ini from your Desktop, so we can look into possible causes of the problem.
If at "QCAD First Start" menu Background Color is set as White, QCAD crashes at every start. Clicking existing files starts QCAD normally with white background. No new layers or sublayers can be added.

If Background Color is leaved as Black, QCAD starts fine, and new files can be created but every attempt to add a layer or sublayer is causing crash.
QCAD3.ini
(60.14 KiB) Downloaded 25 times

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andrew
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Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by andrew » Wed Dec 20, 2017 8:00 pm

Thanks for the details. Unfortunately, I couldn't reproduce either of those problems here so far. Do you get a crash report? If so, please attach its contents or a screenshot, thanks. Also, what is your exact version of macOS? 10.13.0, 10.13.1 or 10.13.2?

stav
Newbie Member
Posts: 4
Joined: Wed Dec 20, 2017 3:48 pm

Re: QCAD 3.19.1 Professional failed to launch and crashes, macOS High Sierra

Post by stav » Wed Dec 20, 2017 9:54 pm

Mac OS X 10.13.2
Problem Report for QCAD Pro.txt
(77.95 KiB) Downloaded 36 times

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